1. Information We Collect
Account Information
- Email address
- Account credentials (encrypted)
- Profile information you provide
- Timezone and preference settings
Trading Data
- Trading account details you input or import
- Trade records and execution data (manual, file import, or auto-sync)
- Performance metrics and analytics
- Goals, journal entries, and daily checklists
- Trade screenshots and notes
- Tags and insight categorizations
Broker Connection Data (Premium Feature)
- MT5 login credentials (encrypted at rest)
- Broker server information
- Trade history synced from your broker
Payment Information
- Payment is processed securely by Stripe
- We store only your Stripe customer ID and subscription status
- We do not store credit card numbers or payment details
Usage Information
- Device and browser information
- IP address and location data
- Service usage patterns
- AI assistant conversation history
2. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Process and display your trading data
- Generate analytics and performance insights
- Communicate with you about the Service
- Improve and develop new features
- Ensure security and prevent fraud
3. Information Sharing
We do not sell your personal information. We may share information:
- With service providers who assist in operating the Service
- When required by law or legal process
- To protect our rights and the safety of users
- In connection with a business transfer or merger
- With your explicit consent
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your trading data
- Opt-out of certain data collection
7. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze Service usage. You can control cookie settings through your browser.
8. Third-Party Services
The Service integrates with third-party services that have their own privacy policies:
- Supabase: Database and authentication services
- Stripe: Payment processing for premium subscriptions
- MetaTrader 5: Trading platform connection for auto-sync
- AI Services: For the AI trading assistant feature
We recommend reviewing their privacy policies for details on how they handle your data.
9. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect information from children.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the Service or via email.
For privacy-related questions or to exercise your rights, please contact us at:
SureInsight
United Kingdom
Email: [email protected]
Related Policies
Learn about our terms, disclaimer, and other policies.